OpenPlay support

For help with the app, email [email protected]. Include the device you use, what you expected to happen, and any error message you saw. Do not send your password or authentication codes.

Event details and registration

OpenPlay NYC aggregates public session information. The listed provider controls final availability, pricing, cancellations, payments, refunds, and registration. Use the registration button to confirm details or contact the provider directly.

Alerts are not arriving

Confirm that the alert is enabled in the Alerts tab and that notifications are allowed for OpenPlay NYC in iPhone Settings. Delivery can also depend on current provider availability data and network conditions.

Account and data

You do not need an account to browse. If you are signed in, you can sign out or permanently delete your account from Profile. Account deletion removes saved events, saved filters, alerts, and account notification history.

Privacy

Read the OpenPlay NYC privacy policy for details about information collection, use, retention, and your choices.